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Northaw C of E Primary School


Information for parents

Please scroll down for:

  • Attendance & absences
  • Term dates
  • School Gateway online payments
  • Administering medication
  • PTA
  • School uniform
  • Parent View
  • Complaints procedures

Attendance & absences


HCC Press Office have launched #ischoolation to celebrate all our terrific teachers in Herts and are calling out to parents, students as well as teachers to upload pictures of students home learning and other great initiatives schools are doing to engage students using the hashtag #ischoolation.

So do check it out on HCC’s social media feeds and as it’ll be great to showcase just how fantastic you are.  

Coronavirus Update - Mental Health & Wellbeing

Please click here for a recent document from Her Majesty’s Government providing advice for parents and carers on looking after the mental health and wellbeing of children or young people during the coronavirus (COVID-19) outbreak. We hope that you are all safe and well!

Further information provided by HCC can also be found here.

DfE Update - 7th April

The DfE have Updated their guidance for parents and carers on the closure of education settings to include information about the Easter holidays, examinations, and educational resources and support. Please click here to fin out more here.

School Closure from 23rd March 2020

On Wednesday the Government announced that all schools will be closed from Monday 23rd of March until further notice.  

The Government confirmed that if your work is critical to the COVID-19 response, or you work in one of the critical sectors, and you cannot keep your child safe at home then your children will be prioritised for education provision.

Please click here to read more and to see the list of 'critical sectors'.

Government coronavirus action plan

Government launched the coronavirus action plan. This document sets out what has been done to tackle coronavirus (COVID-19), and what it plans to do next. The action plan can be found here.

Updated travel advice for travellers returning from Italy

On 9th March, Public Health England updated their travel advice, recommending that anyone returning from Italy should self-isolate, even if you do not have any symptoms. The latest travel guidance can be found here. Further information on self-isolating can be found here.

The Importance of Hygiene

Public Health England has a dedicated webpage with a range of posters and digital materials that can be found here.

DfE Helpline

The Department for Education coronavirus helpline is now available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)

Combating the spread of Coronavirus

Northaw, like other schools, are following the DfE guidelines to help prevent the spread of all respiratory infections including COVID-19.

We are reminding the children of good hand washing and hygiene practices. We have ordered more soap, sanitising gel and tissues and will encourage the children to wash their hands with increased regularity throughout the school day.  We will also be promoting the Catch it, Bin it, Kill it campaign regarding coughs and sneezes.

At the moment, we are still classed as low risk for catching the virus and it is important we do not scare the children whilst encouraging high standards of hygiene.

Click here to read advice and FAQs published by the Department of Education.


Parents are required, by the Education Act 1944, to ensure that their children of compulsory school age receive full-time education. It is the school’s responsibility to monitor attendance, which is done in conjunction with Governors and the Behaviour and Attendance Team, whose principal role is to help families and school meet their statutory obligations.

It is more important than ever for children to have a good education if they are to enjoy the best possible opportunities in adult life. Children only get one chance at school and children’s chances of a successful future may be affected by not attending school regularly. Parents are requested not to take children on holiday in school time to prevent them from missing vital parts of the curriculum.

With the exception of children attending Breakfast Club, children should arrive at school between 8.35am and 8.45am. If they should arrive after 8.45am, they should be brought to the school office to sign in. This allows registers to be updated and dinner numbers to be recalculated.

Our recorded figures for attendance in the academic year 2018-2019 are: 
Number on school roll: 101 (of compulsory school age in July 2019) Attendance: 96.2%
Unauthorised absence: 0.5%
Authorised absence: 3.2%

Please discuss any difficulties arising over attendance with the Headteacher.

Absence during term time

It is more important than ever for children to have a good education if they are to enjoy the best possible opportunities in adult life. Children only get one chance at school. Government statistics have proven a direct correlation between attendance and achievement. Your child’s chances of a successful future may be affected by not attending school regularly. The Head Teacher no longer has the discretion to allow absences for family holiday. Absences in exceptional circumstances should be discussed with the Head Teacher. 

Term dates

Please note the change to the date of the early May Bank Holiday in 2020.

Administering medication

The school can not administer medicine unless this form is completed and signed by the parent/carer.

School Gateway online payments

Make online payments to school via credit or debit card.

Use School Gateway to make online payments with a debit or credit card any time 24-7, via smartphone app or website. You can also view school meal balances and top them up. Plus you can give online consent, where required, for your child to take part in school trips and other activities. 

To make things easy, we notify parents of new items for payment by text or email. 

Aside from saving the school time and money on administration, School Gateway also makes paying for school items easier and more flexible for parents and reduces the amount of cash being carried by children on school premises. We would encourage you to use it as part of our move towards becoming a cashless school. 

Not used School Gateway before? 

Activating your School Gateway account is quick and easy to do. All you need are your email address and mobile number that school holds on record for you.

Download the app

If you have a smartphone, please download School Gateway from your app store (Android and iPhone). 

The app shows the same information as the website PLUS it saves the school money when we send you a text message.

Visit the website 

Click on ‘New User’. You’ll receive a text message with a PIN number. Use this PIN to log in to School Gateway. 

Trouble logging in? It may be because the school doesn’t have your current email and mobile phone number on record. Please contact the school and we’ll update the details on our system. 

We hope that you will find School Gateway to be a fast and easy way to pay for school items.


We are a friendly and welcoming group of parents and teachers whose aims are to raise additional funds for the school.  Northaw, like most schools, needs additional help financially to enhance our children’s education and give them the best start in life.  We meet regularly to discuss the planning of events and to share ideas on any new events. 

If you are interested in participating in PTA events in any way big or small, please contact the school office for more information about upcoming events.

If you have any ideas for future events, please contact the school office. 

If you would like to run an event to support your school, please let us know! 

School uniform

Our uniform can be purchased from Lee Joys in Potters Bar High Street and Smiths School Wear Enfield Town/Cockfosters.

Girls wear:

Blue Sweatshirt/Cardigan with Northaw Logo

Pale blue polo shirt

Grey skirt/trousers

Grey tights/grey socks/white socks

Black school shoes

Boys wear:

Blue Sweatshirt with Northaw Logo

Pale blue polo shirt

Grey trousers                                         

Black socks

Black school shoes.


Navy or blue shorts, grey tracksuit bottoms, grey crested sweatshirt, blue crested tee-shirt, white socks and plain, black or white trainers for PE.


Parents are reminded that jewellery should not be worn at school.

Permitted items: 

Small, plain gold / silver stud earrings – these should be left at home or taped over on days when children swim or do PE.

A simple watch.

Long hair should be tied back with a simple pony tail band.

Nail varnish and make up should not be worn in school.

We consider that uniform is important for several reasons:

It provides pupils with a sense of identity and pride in their school.It enhances the appearance of pupils and therefore the reputation of the school.It helps to instill in pupils a sense of purpose when they put on their uniform in the mornings.It overcomes the problem for both parents and teachers of what is or is not suitable for school.

Parent View

Parent View asks for your opinion on 12 aspects of your child’s school, from the quality of teaching, to dealing with bullying and poor behaviour. 

Parent View gives you the chance to tell OFSTED what you think about your child’s school.

Click here to visit the Parent View website!

Click here to view our Autumn term 2019 Parent Questionnaire results.

Complaints procedures

General Principles

•This procedure is intended to allow you to raise a concern or complaint relating to the school, or the services that it provides. 

•An anonymous concern or complaint will not be investigated under this procedure, unless there are exceptional circumstances. 

•To enable a proper investigation, concerns or complaints should be brought to the attention of the school as soon as possible. In general, any matter raised more than 3 months after the event, being complained of, will not be considered.

Raising a concern or complaint 

1) Informal Stage 

It is normally appropriate to communicate directly with the member of staff concerned. This may be by letter, by telephone or in person by appointment, requested via the school office. Many concerns can be resolved by simple clarification or the provision of information and it is anticipated that most complaints will be resolved by this informal stage. In the case of serious concerns it may be appropriate to address them directly to the head teacher (or to the chair of the governing body, if the complaint is about the head teacher). 

If you are uncertain about who to contact, please seek advice from the school office or the governing body -

2) Formal Stage 

If your concern or complaint is not resolved at the informal stage you may choose to put the complaint in writing and pass it to the head teacher, who will be responsible for ensuring that it is investigated appropriately. If the complaint is about the head teacher, your complaint should be passed to the governing body, for the attention of the chair of the governing body. 

A complaint form will be provided to assist you. 

You should include details which might assist the investigation, such as names of potential witnesses, dates and times of events, and copies of relevant documents. 

It is very important that you include a clear statement of the actions that you would like the school to take to resolve your concern. Without this, it is much more difficult to proceed. 

Please pass the completed form, in a sealed envelope to the school office. The envelope should be addressed to the head teacher, or to the governing body, as appropriate. 

The head teacher (or chair) may invite you to a meeting to clarify your concerns and to explore the possibility of an informal resolution. If you accept that invitation, you may be accompanied by a friend, if you wish, to assist you in explaining the nature of your concerns. 

It is possible that your complaint will be resolved through a meeting with the head teacher (or chair). If not, arrangements will be made for the matter to be fully investigated, using the appropriate procedure. In any case you should learn in writing, usually within 5 days of the school receiving your formal complaint, of how the school intends to proceed. This notification should include an indication of the anticipated timescale. 

Any investigation will begin as soon as possible and when it has been concluded, you will be informed in writing of its conclusion. 

If you are not satisfied with the manner in which the process has been followed, you may request that the governing body reviews the process followed by the school, in handling the complaint. Any such request must be made in writing to the clerk to the governing body, within 10 school days of receiving notice of the outcome, and include a statement specifying any perceived failures to follow the procedure. The procedure described below will be followed. A review Request form will be provided for your convenience. 

Review Process:

Any review of the process followed by the school will be conducted by a panel of 3 members of the governing body. This will usually take place within 10 school days of receipt of your request. 

The review will normally be conducted through a consideration of written submissions, but reasonable requests to make oral representations should be considered sympathetically.