I have received a number of legitimate complaints which I would like to address directly before we open this morning.

 

Unfortunately, Ginnie has been very unwell since Sunday, and a colleague from Hertfordshire Catering has been leading the team in the kitchen. Obviously, no food is served without the most rigorous checks in terms of hygiene, and portions are standardised; however, when assisting the younger children to cut up their food yesterday, I admittedly found the chicken dry and pasta clumpy. This is not the quality we have come to expect, and I have personally raised our concerns with the staff. I would like to commend the delegation of girls from Oak who came to see me on this issue - they demonstrated remarkable maturity. I am sorry to say Ginnie is still under the weather, but we hope to see her back in the kitchen very soon.

 

An assessment of the condition of the field is made each day by the member of staff on duty at playtime. It can be finely balanced at this time of year, and we are keen for pupils to enjoy their football tournament; however, the children should not be returning home caked in mud. The wrong call was made yesterday, and both access to the field and matches will be suspended until this wet weather has passed and the grounds are firmer. This has also led to an accumulation of dirt in the Oak shed; it will be cleared today.

I very much appreciate having these matters brought to my attention.